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More Contact Centers Rising to the Cloud

TMCnet Feature

September 10, 2014

More Contact Centers Rising to the Cloud

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By Linda Caudle
Director of Marketing, Envision

An increasing number of businesses are using cloud-based contact center solutions as part of their operation and numerous market research reports project that trend will continue in the years to come. Simply put, cloud computing is changing the way contact centers do business, as the cloud offers a wide variety of benefits for contact centers of all shapes and sizes. 


Envision recently introduced Click2Coach Cloud, a downloadable application that delivers enterprise-class functionality to contact centers of any size in under an hour, which eliminates the $50,000 to $100,000 of startup costs that could often prevent adoption. Talk about cost savings!

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