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August 28, 2014

HP Recalls Six Million Faulty Power Cables; Could Cause Shock, Fire


A PC power cord is one of those essential parts that users don’t often think about. It is also uncommon when a consumer is told to be on the lookout for frayed power cords from a reputable manufacturer, but it can happen. In fact, Hewlett-Packard is recalling about six million notebook computer AC power cords after 29 reports of the units overheating and melting or charring, the U.S. Consumer Product Safety Commission (CPSC) said August 26.

As per a recent Computerworld post, consumers are asked to stop using Hewlett-Packard’s LS-15 AC power cord that plugs into the wall and to the AC Adapter. As for the cord from the AC Adapter to the notebook or docking station, that is NOT impacted. 

According to the CPSC, which is responsible for protecting the public from unreasonable risks of injury or death associated to various types of consumer products under the agency’s jurisdiction, those units with a “LS-15” molded mark on the AC adapter end of the power cord (or stamped on the cord) are potentially impacted and are being recalled.

It is believed that about 5.6 million power cords are affected by this recall in the United States alone, along with 446,700 in Canada.

CPSC works to help ensure the safety of consumer products; the commission released a statement affirming that the cords, which were sold from September 2010 through June 2012 at computer and consumer electronics stores, authorized dealers and online at the HP official website worldwide, can be dangerous as they may cause electrical or fire danger to users. Therefore, consumers are asked to unplug the recalled power cords and contact Hewlett-Packard to order a free replacement. HP will replace the cord at no charge to the client. A safety recall and replacement program has been set up by the company.

The incidents and injuries reported because of the LS-15 AC power cords that were distributed with HP and Compaq notebook and mini notebook computers have resulted in two claims of minor burns and 13 claims of minor property damage, Computerworld disclosed.

HP advises the faulty power cords manufactured in China pose a potential fire and burn hazard. Consumers are warned that although HP is a well-known and trusted brand, sometimes PC components manufactured elsewhere could be defective. The CPSC asks consumers to reach out to HP if they have any doubts or concerns whatsoever. Customers can call 1-877- 219-6676, or visit HP's website for the replacement.




Edited by Rory J. Thompson


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