We are seeing periods of hyper growth in some emerging markets, thanks in large part to the growth of mobile and the increasing requirements for high-speed data. Service providers in these markets, including Latin America, Mexico, Africa, Eastern Europe, India and China, are experiencing an increasing strain on back office infrastructure when it comes to ordering and provisioning new services. And many of these providers still rely on homegrown, legacy systems developed when they had far fewer services and customers. In other words, it's time for a replacement.
Here at Sigma Systems, we recently completed an installation for a provider in one of these high-growth markets that was struggling with significant issues. Based on the issues the provider faced, we identified four signs that it's time to replace your homegrown OSS/BSS system.