Yesterday, Twitter users experienced difficulty sending URL’s or links through their Direct Messages. Many users were seeing error messages pop up that informed them that the Direct Message being sent included links to malware. Others were getting pop up messages simply saying their message could not be sent.
It appears to be a widespread issue. The biggest problems seem to be with Verified users sending messages to non-verified users or vice versa. Verified users seem to have better luck getting links to other verified users.
A Twitter spokesperson stated that “there is a technical issue with URLs in Direct Messages.” Twitter has given no further information.
Image via Shutterstock
Though error messages indicate a 'malware’ threat, the inconsistency of the errors seems to indicate a bug and nothing that was an intentional change on Twitter’s part.
Twitter just recently changed its policy and began allowing users to Direct Message each other whether they were following each other or not. This decision made many speculate that the URL Direct Message fail was part of this new behavior.
Tweets and Direct Messages that contain links can be dangerous on Twitter. In the past, these direct messages with links have been used to hijack a user’s account. In the Netherlands earlier this year, Twitter users were targeted by malicious malware. Hackers used the links within Twitter to land people on external sites that would attack their browser and deliver the malware.
Twitter attempts to flag certain URLs to prevent phishing and scams. It seems Twitter needs a better way of policing the links that users send through direct messages
Twitter’s direct messaging feature has experimented on lately. Just last week a brand new account appeared on Twitter called “Event Parrot,” which uses direct messages to keep users up to date on the news. Direct messages started being sent through the service last Thursday.
Edited by Alisen Downey